Order Your Favorite Pizza Online
Experience the easiest way to order pizza in Canada. Track your order in real-time, enjoy contactless delivery, and save your favorites for quick reordering. Available on web and mobile app.
Complete Guide to PizzaPizza Online Ordering
Welcome to the ultimate guide for ordering pizza from PizzaPizza across Canada. Whether you're using our website or mobile app, we've made the ordering process simple, fast, and convenient. This comprehensive guide covers everything you need to know about placing orders, tracking deliveries, and making the most of our digital ordering platforms.
How to Order Pizza Online from PizzaPizza
Ordering pizza from PizzaPizza has never been easier. Our streamlined online ordering system is designed to get your favorite pizza to your door in just a few clicks. Whether you're ordering through our website or mobile app, the process is intuitive and user-friendly. Here's everything you need to know about placing your order online.
Choose Your Platform
Visit pizzapizza.ca or download our mobile app from the App Store or Google Play Store.
Enter Your Address
Input your delivery address to find nearby locations and check delivery availability in your area.
Build Your Order
Browse our menu, customize your pizza, add sides and drinks, and review your selections.
Complete Payment
Choose your payment method, apply any promo codes, and confirm your order for delivery or pickup.
Our online ordering system remembers your preferences, making future orders even faster. You can save your favorite pizzas, delivery addresses, and payment methods for one-click reordering. The system also suggests popular combinations and current promotions to help you get the best value.
PizzaPizza Delivery Zones Across Canada
PizzaPizza proudly serves communities across Canada with extensive delivery coverage in major cities and surrounding areas. Our delivery zones are carefully designed to ensure your pizza arrives hot and fresh, typically within 30-45 minutes of placing your order. We're constantly expanding our delivery areas to serve more Canadian pizza lovers.
Check Your Delivery Zone
Enter your postal code or full address on our website or app to instantly see if we deliver to your location. Our system will show you the nearest PizzaPizza location and estimated delivery time.
Major Delivery Coverage Areas
We deliver to hundreds of neighborhoods across Canada's largest cities and metropolitan areas. Our extensive network of locations ensures fast delivery times and hot, fresh pizza every time.
Greater Toronto Area (GTA)
Complete coverage across Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill, Scarborough, North York, Etobicoke, and surrounding municipalities. Over 150 locations serving the GTA.
Ottawa Region
Comprehensive delivery throughout Ottawa, Gatineau, Kanata, Orleans, Nepean, Barrhaven, and surrounding areas. Multiple locations ensure quick delivery across the National Capital Region.
Hamilton & Region
Full delivery service across Hamilton, Burlington, Stoney Creek, Ancaster, Dundas, and Waterdown. Our locations cover the entire Golden Horseshoe area.
London & Southwestern Ontario
Delivery available throughout London, St. Thomas, Woodstock, Stratford, and surrounding communities in Southwestern Ontario.
Additional Delivery Locations
Beyond our major metropolitan coverage, PizzaPizza delivers to numerous smaller cities and towns across Ontario and beyond. Our network includes:
- Kitchener-Waterloo region including Cambridge and Guelph
- Niagara region including St. Catharines, Niagara Falls, and Welland
- Durham region including Oshawa, Whitby, Ajax, and Pickering
- York region including Newmarket, Aurora, and Stouffville
- Peel region including Caledon and surrounding areas
- Eastern Ontario communities including Kingston, Belleville, and Peterborough
- Northern Ontario locations including Sudbury, North Bay, and Sault Ste. Marie
- Select locations in Quebec, Nova Scotia, and New Brunswick
Delivery Zone Updates
We're constantly expanding our delivery areas. If we don't currently deliver to your location, check back regularly or sign up for notifications when we expand to your area. You can also choose pickup from our nearest location.
Estimated Delivery Times
At PizzaPizza, we understand that timing matters when you're hungry. Our efficient kitchen operations and strategic location network ensure your pizza arrives hot and fresh. Here's what you can expect for delivery times across our service areas.
Standard delivery time for most orders during regular hours
Peak hours (Friday-Sunday evenings) and high-demand periods
Off-peak hours and locations very close to our stores
Factors Affecting Delivery Time
Several factors can influence how quickly your pizza arrives. Understanding these helps set realistic expectations and ensures the best possible experience:
Time of Day
Peak dinner hours (5:00 PM - 9:00 PM) typically see higher order volumes, especially on weekends. Ordering during off-peak hours often results in faster delivery. Lunch hours (11:30 AM - 1:30 PM) can also be busy in business districts.
Weather Conditions
Severe weather including heavy snow, ice storms, or extreme rain can impact delivery times. Our drivers prioritize safety while ensuring your order arrives as quickly as possible. We may extend delivery times during weather advisories.
Distance from Store
Delivery time increases with distance from our location. Orders within 2-3 km typically arrive faster than those at the edge of our delivery zone. Our system automatically routes you to the nearest location for optimal delivery speed.
Order Complexity
Large orders with multiple pizzas and extensive customizations may require additional preparation time. Simple orders with standard menu items are typically prepared faster. We'll provide an accurate estimate when you place your order.
Real-Time Estimates
When you place an order, our system provides a real-time delivery estimate based on current kitchen capacity, driver availability, and your location. This estimate updates automatically if conditions change, and you'll receive notifications through our app or via SMS.
Special Event Delivery Times
During major events, holidays, and special occasions, delivery times may be extended due to high demand. We recommend ordering early during these periods:
- Super Bowl Sunday - expect 60-90 minute delivery times
- New Year's Eve - high volume from 6:00 PM onwards
- Halloween - increased orders between 5:00 PM - 8:00 PM
- Grey Cup and Stanley Cup Finals - extended times during games
- Major sporting events and pay-per-view nights
- Long weekends and statutory holidays
For these high-demand periods, we recommend placing your order at least 90 minutes before you want to eat. You can also schedule orders in advance through our app or website.
Real-Time Order Tracking
Never wonder where your pizza is again. PizzaPizza's advanced order tracking system keeps you informed every step of the way, from the moment you place your order until it arrives at your door. Our real-time tracking features give you complete visibility into your order's progress.
How Order Tracking Works
Our order tracking system provides detailed updates at each stage of your order's journey. Here's what you can expect to see:
Order Received
Your order is confirmed and sent to the kitchen. You'll receive an email and app notification with your order details and estimated time.
In the Oven
Your pizza is being prepared and baked to perfection. This stage typically takes 12-15 minutes depending on your order.
Quality Check
Your order is being carefully packaged and checked for quality. We ensure everything is correct before it leaves the store.
Out for Delivery
Your order is on its way! Track your driver's location in real-time and see their estimated arrival time.
Tracking Features
Our comprehensive tracking system includes multiple features to keep you informed and in control of your order:
Live Driver Location
See your driver's real-time location on an interactive map. Watch as they make their way to your address and get accurate arrival predictions. The map updates every 30 seconds for the most current information.
Push Notifications
Receive instant notifications at each stage of your order. Get alerts when your pizza goes in the oven, when it's out for delivery, and when the driver is approaching your location. Customize notification preferences in the app.
SMS Updates
Don't have the app open? No problem. Receive text message updates at key milestones. You'll get an SMS when your order is confirmed, when it's out for delivery, and when it's about to arrive.
Email Confirmations
Get detailed email confirmations with your complete order summary, estimated delivery time, and tracking link. Access your order history and receipts anytime through your account.
Best Tracking Experience
For the most comprehensive tracking experience, download our mobile app. The app provides the most detailed real-time updates, including live driver location, two-way communication with your driver, and the ability to provide delivery instructions on the fly.
Tracking Without an Account
You don't need to create an account to track your order. When you place an order as a guest, you'll receive a unique tracking link via email and SMS. Simply click the link to view your order status in real-time. However, creating an account provides additional benefits like order history, saved addresses, and faster reordering.
Contactless Delivery Options
Your safety and convenience are our top priorities. PizzaPizza offers comprehensive contactless delivery options that allow you to receive your order without direct contact with our delivery driver. These options have become a permanent feature of our service, providing flexibility and peace of mind for all customers.
How Contactless Delivery Works
Our contactless delivery process is simple, safe, and efficient. Here's how it works from start to finish:
- Select "Contactless Delivery" when placing your order online or through the app
- Complete payment online using credit card, debit card, or digital wallet
- Add specific delivery instructions in the notes section (e.g., "Leave at front door")
- Driver arrives and places your order at your specified location
- Driver steps back to a safe distance (at least 2 meters)
- You receive a notification that your order has been delivered
- Retrieve your order from the designated spot
- Driver confirms delivery through the app once you've collected your order
Doorstep Delivery
The most popular contactless option. Your order is placed directly at your front door, apartment door, or building entrance. The driver will knock or ring the doorbell, then step back to maintain distance while you retrieve your order.
Lobby Drop-Off
Perfect for apartment buildings and condos. Your order can be left with building security, in the lobby, or at a designated package area. Provide specific instructions about where you'd like the order placed and any access codes needed.
Curbside Delivery
Ideal for those who prefer to meet the driver outside. The driver will call or text when they arrive, and you can collect your order from their vehicle while maintaining safe distance. Great for houses without porches or in inclement weather.
Office Delivery
For workplace orders, drivers can leave deliveries at reception desks, in designated food delivery areas, or at specific office locations. Include your office number and any building access information in the delivery notes.
Safety Measures
Beyond contactless delivery, we've implemented comprehensive safety protocols to protect both our customers and delivery drivers:
Our Safety Commitment
- All delivery drivers wear masks and gloves during deliveries
- Delivery bags are sanitized between orders
- Drivers practice regular hand hygiene and use hand sanitizer
- Vehicles are cleaned and disinfected daily
- Pizza boxes are sealed with tamper-evident stickers
- Drivers maintain health screening protocols before each shift
- Contactless payment is encouraged to minimize handling
Delivery Instructions
Make your contactless delivery even smoother by providing clear, detailed instructions. Here are some tips for effective delivery notes:
- Specify exact location: "Leave at front door" or "Place on porch table"
- Include access information: "Gate code is 1234" or "Use side entrance"
- Mention landmarks: "Blue house with white fence" or "Building with red awning"
- Note any obstacles: "Watch for dog" or "Steps are slippery when wet"
- Provide parking instructions: "Park in visitor spot #5" or "Driveway available"
- Add contact preferences: "Call when you arrive" or "Text instead of knocking"
Pro Tip
Turn on your porch light or provide clear lighting for evening deliveries. This helps drivers locate your address quickly and safely, especially in winter months when it gets dark early. Consider adding your house number to your delivery instructions if it's not clearly visible from the street.
PizzaPizza Mobile App
Download the PizzaPizza mobile app for the ultimate pizza ordering experience. Available for both iOS and Android devices, our app makes ordering faster, easier, and more rewarding than ever before. With exclusive app-only features and deals, it's the best way to enjoy PizzaPizza.
Key App Features
Our mobile app is packed with features designed to make your pizza ordering experience seamless and enjoyable:
Quick Reorder
Reorder your favorite pizzas with a single tap. The app remembers your past orders and saves your favorite combinations, making it incredibly fast to place repeat orders. Perfect for when you know exactly what you want.
Exclusive Deals
Access app-only promotions and special offers not available on the website. Get notifications about flash sales, limited-time deals, and personalized offers based on your ordering history. Save money with every order.
Rewards Program
Earn points with every purchase and redeem them for free pizzas, sides, and drinks. Track your points balance, view available rewards, and apply them directly to your order. The more you order, the more you save.
Saved Payment Methods
Securely save your credit cards, debit cards, and digital wallet information for one-tap checkout. All payment information is encrypted and stored securely. Add multiple payment methods and choose your preferred option at checkout.
Multiple Addresses
Save multiple delivery addresses for home, work, and other frequent locations. Switch between addresses with a single tap. The app automatically selects the nearest PizzaPizza location based on your chosen address.
Schedule Orders
Plan ahead by scheduling orders for future delivery or pickup. Perfect for parties, meetings, or ensuring dinner is ready when you get home. Schedule orders up to 7 days in advance.
App-Exclusive Benefits
Downloading the PizzaPizza app comes with special perks that make it worth having on your phone:
- Welcome bonus: Get a special discount on your first app order
- Birthday rewards: Receive a free item during your birthday month
- Early access to new menu items and limited-time offerings
- Push notifications for exclusive flash sales and promotions
- Faster checkout with saved preferences and payment methods
- Order history with easy access to past orders and receipts
- Nutritional information and allergen details for all menu items
- Ability to customize orders with more detailed specifications
Download Now
The PizzaPizza app is free to download and available on the App Store for iOS devices and Google Play Store for Android devices. Search for "PizzaPizza" or "Pizza Pizza Canada" to find our official app. Look for the red and orange logo to ensure you're downloading the authentic PizzaPizza app.
App System Requirements
To ensure the best experience, make sure your device meets these minimum requirements:
iOS Requirements
- iOS 13.0 or later
- Compatible with iPhone, iPad, and iPod touch
- Requires approximately 150 MB of storage space
- Internet connection required for ordering
Android Requirements
- Android 7.0 (Nougat) or later
- Compatible with most Android smartphones and tablets
- Requires approximately 120 MB of storage space
- Internet connection required for ordering
Website Ordering Process
Prefer ordering from your computer? Our website offers the same great features as our mobile app with a larger screen experience. Whether you're at work, at home, or anywhere with internet access, ordering pizza from pizzapizza.ca is quick and straightforward.
Step-by-Step Website Ordering
Follow these simple steps to place your order through our website:
Visit pizzapizza.ca
Navigate to our website using any web browser. The site is optimized for Chrome, Firefox, Safari, and Edge. You'll land on our homepage featuring current promotions and menu highlights.
Enter Your Address
Click "Start Order" and enter your delivery address or postal code. The system will find the nearest PizzaPizza location and confirm delivery availability. You can also choose pickup if you prefer to collect your order.
Browse the Menu
Explore our full menu including pizzas, sides, wings, salads, desserts, and drinks. Use filters to find vegetarian options, gluten-free choices, or specific ingredients. Each item includes detailed descriptions, pricing, and nutritional information.
Customize Your Pizza
Select your pizza size, crust type, and sauce. Add or remove toppings with our interactive pizza builder. See real-time price updates as you customize. You can also choose from our specialty pizzas or create your own from scratch.
Review Your Cart
Check your order summary in the cart. Adjust quantities, remove items, or add more products. Apply any promo codes or coupons you have. The cart shows your subtotal, taxes, delivery fee, and total amount.
Checkout
Proceed to checkout where you'll confirm your delivery address, choose contactless delivery if desired, and add any special instructions. Select your payment method and complete the transaction securely.
Track Your Order
After placing your order, you'll receive a confirmation email with a tracking link. Click the link to monitor your order's progress in real-time. You'll receive updates via email and SMS as your order moves through each stage.
Website Features
Our website includes powerful features to enhance your ordering experience:
Account Creation
Create a free account to save your favorite orders, delivery addresses, and payment methods. Access your order history, track current orders, and manage your rewards points all from your account dashboard.
Menu Search
Use our search function to quickly find specific items, ingredients, or dietary options. Filter results by category, price range, or nutritional criteria. The search is smart and suggests items as you type.
Deals & Coupons
Browse current promotions and deals directly on the website. Apply coupon codes at checkout for instant savings. The site automatically suggests the best available deal for your order to maximize your savings.
Group Ordering
Planning a party or office lunch? Use our group ordering feature to let multiple people add items to a shared cart. Perfect for ensuring everyone gets exactly what they want while keeping the order organized.
Browser Compatibility
Our website works best on the latest versions of Chrome, Firefox, Safari, and Microsoft Edge. For optimal performance, ensure your browser is up to date and JavaScript is enabled. The site is also fully responsive and works on tablets and mobile devices.
Save Your Favorite Orders
Never waste time rebuilding your perfect pizza order again. PizzaPizza makes it easy to save your favorite combinations for lightning-fast reordering. Whether you have a go-to pizza or multiple favorites for different occasions, our system remembers them all.
How to Save Favorites
Saving your favorite orders is simple and works on both our website and mobile app:
- Create a free PizzaPizza account or log in to your existing account
- Build your perfect pizza with all your preferred customizations
- Before adding to cart, click the "Save as Favorite" button
- Give your favorite a memorable name (e.g., "Friday Night Special" or "Office Lunch")
- Your favorite is now saved and accessible from your account dashboard
- Reorder any saved favorite with a single click anytime
Unlimited Favorites
Save as many favorite orders as you want. There's no limit to the number of pizzas, combinations, or complete orders you can store. Perfect for families with different preferences or for having options for various occasions.
Easy Modifications
Saved favorites aren't set in stone. When reordering, you can easily modify any aspect of your saved order before adding it to your cart. Make quick adjustments without losing your original saved version.
Cross-Platform Sync
Your saved favorites sync automatically between the website and mobile app. Save a favorite on your computer at work and reorder it from your phone at home. Your preferences follow you everywhere.
Share Favorites
Found the perfect pizza combination? Share your favorite with friends and family. They can add your creation to their own favorites or order it directly. Great for recommending your discoveries to others.
Quick Reorder Benefits
Using saved favorites and quick reorder features provides numerous advantages that make your pizza ordering experience faster and more convenient:
Time Savings
Reordering a saved favorite takes less than 30 seconds. Skip the menu browsing, customization, and decision-making. Just select your favorite, confirm your address and payment method, and you're done. Perfect for busy weeknights or when you're really hungry.
Managing Your Favorites
Keep your favorites organized and up-to-date with these management features:
- Rename favorites anytime to keep them organized and easy to find
- Delete favorites you no longer want to keep your list clean
- Reorder your favorites list by dragging and dropping to prioritize most-used items
- Add notes to favorites to remember why you created them or when to order them
- View order history for each favorite to see when you last ordered it
- Update favorites when menu items change or new options become available
Popular Favorite Combinations
Here are some of the most commonly saved favorite orders from PizzaPizza customers:
- Large pepperoni with extra cheese and garlic dipping sauce
- Medium vegetarian with thin crust and light sauce
- Two medium pizzas (one pepperoni, one Hawaiian) with wings
- Large meat lovers with stuffed crust and Caesar salad
- Small gluten-free margherita with garden salad
Favorite Naming Tips
Make your favorites easy to identify with descriptive names:
- Use occasion-based names: "Movie Night", "Game Day", "Date Night"
- Include person names: "Dad's Favorite", "Kids' Pizza", "Sarah's Order"
- Describe the pizza: "Spicy Meat Lovers", "Veggie Delight", "Classic Pepperoni"
- Add time references: "Friday Tradition", "Sunday Dinner", "Late Night Snack"
Pro Tip
Create favorites for different group sizes and occasions. Have a "Solo Night" favorite with a small pizza and drink, a "Family Dinner" favorite with multiple large pizzas and sides, and a "Party Order" favorite with everything you need for entertaining. This makes ordering for any situation quick and stress-free.
Order History Integration
Your order history works hand-in-hand with saved favorites. Every order you place is automatically saved in your history, making it easy to reorder past purchases even if you haven't saved them as favorites. Browse your order history to find that perfect pizza you ordered months ago, or quickly reorder last week's dinner. The system remembers everything, so you never lose track of great combinations you've tried.
Order history includes complete details of each purchase: date and time, items ordered, customizations made, total cost, and delivery address. You can filter your history by date range, search for specific items, or sort by frequency to see your most-ordered pizzas. This makes it easy to track your spending, find receipts for expense reports, or simply reminisce about all the delicious pizzas you've enjoyed.